Testimonials
"We recently worked with James from Xchange Mortgages on the remortgage of our home, and we couldn't be more satisfied with the outstanding service we received. From the very beginning, James demonstrated a high level of professionalism and expertise. He took the time to understand our unique needs and worked diligently to find us the most suitable mortgage and insurance options, particularly focusing on income protection. His clear communication and willingness to discuss various options made the entire process smooth and stress-free. What truly sets Xchange Mortgages apart is their commitment to exceptional customer care. James was consistently available to address any questions or concerns we had, and his responsiveness gave us the confidence that we were in capable hands. It's evident that Xchange Mortgages values their clients and strives to provide a level of service that goes above and beyond. Choosing James as our mortgage advisor was one of the best decisions we made during this process. We felt supported and informed every step of the way. If you're looking for a super professional company that genuinely cares about its clients, we highly recommend Xchange Mortgages and, specifically, James for his expertise and dedication. Thank you, James, and the entire team at Xchange Mortgages, for making our remortgage experience a positive and seamless journey. We are truly grateful for your excellent service"
"I wouldn't hesitate in recommending James from Xchange Mortgages, he's informative and professional and is committed to helping you choose the right product. James made what I was expecting to be a stressful time really straight forward and hassle free. Thanks again!"
"I contacted Xchange Mortgages after receiving some very frustrating advice from 2 banks, I wasn’t sure about using a mortgage broker but after contacting Xchange Mortgages, James promptly organised a meeting where we went through my circumstances and possible options. James discussed the details in a way that was easy to understand. Along the process of securing a re-mortgage James answered all messages quickly and was very efficient at checking progress at all stages; I felt confident that the best deal had been secured, that I was in safe hands and that all was compliant with the financial regulations. I am very happy to say that I had excellent service from James at Xchange Mortgages and would highly recommend him to others."
"From the initial meeting to the completion of sale, James has been a phenomenal support. He made everything clear each step of the way and even made sure exchange happened when he was on his family holiday!! I would not hesitate to recommend James as a Mortgage advisor, he is very knowledgeable, personable and committed to getting the deal that is right for his customers. Thank you so much, you enabled me to fulfil my dream of owning my own home."
"Throughout our journey securing our first mortgage James was extremely helpful and readily availabile for any advice and guidance we needed. He frequently kept us updated and explained the process in explicit detail. Highly recommend using his services and modern practices!"
"I honestly couldn’t thank Xchange Mortgages Ltd enough! James has been absolutely brilliant from start to finish and has helped us through the whole process. Definitely more helpful than my solicitors that for sure! James arranged the best and most suitable deal for our mortgage, arranged the house insurance and got me a brilliant life policy. Thank you very much for all your help and hard work! 100% the best mortgage advisor I have used without doubt!"
"I just wanted to do a massive shout out to our mortgage advisor, James Howell at Xchange Mortgages Ltd who took us under his wing as complete novices and didn’t grumble when he had to explain everything twice. James not only supported us at the start of the process but he was also still in contact the whole way throughout, he even helped us sort out a few issues with our solicitors!!"
"Would highly recommend Matt any day! He was so helpful and covered absolutely everything with us. Wouldn’t of known even where to start on our first home without him and he was always so happy to help when I was asking stupid questions or repeating myself. Moving out/buying your first house is a huge thing and Matt made us feel such at ease and explained things for us, as if we were on our own, we would have been completely lost! From start to finish he was an absolute pleasure to deal with and the loveliest bloke. If anyone is thinking of buying a house and moving out I’d 100% be recommending Matt’s advice and help!"
"Matthew at Xchange Mortgages has been excellent from start to finish with the mortgage process. Right from the initial email, he has been superb. He’s made purchasing our first home such an easy process. Matthew has done everything in such good time, responding to emails as soon as possible, phoning to explain things that we were confused about and he has answered every single question thoroughly so that we understand every little bit. I would definitely recommend this company to all our friends and family, and we will certainly be using them again! Big thanks to Matthew for all his help."
"5* service from a diligent and proactive financial advisor who was always available at the end of the phone and who made our problems with third parties his own until they were resolved. Thanks for taking us through our first re-mortgage. Looking forward to working with you again in the future."
"Matthew and Xchange Mortgages provided an excellent service. The process was extremely smooth from start to finish with a very quick turnaround at all stages. We were kept fully informed of progress throughout the entire application process and Matt could not do enough for us.
It goes without saying that we will certainly be using Matt and the team for all our future mortgage requirements and will have no hesitation in recommending Xchange Mortgages to our friends and family."
"Excellent service, James from Xchange Mortgages was absolutely incredibly professional in my very, very difficult situation! I had absolutely no hope in getting a mortgage on my own for many different reasons and James never stopped working tirelessly for me after being promised yes from lenders to then saying no but James didn’t want to quit and not only got me a mortgage, he got a very good deal which I’m forever grateful! Highly recommended."
"I cannot thank Matthew and Xchange Mortgages enough. From the initial conversation, through to the entire application process, Matt has been timely, professional and conscientious.
Without going into too much detail, I would state, “the seemingly impossible, became possible.”
Certainly be using this company in the future. Highly recommend. Thanks again to Matt and the team at Xchange."
" We are very happy with the service provided to us and everything was explained and simplified for us throughout the process. There has also been lots of support with life insurance applications etc separate to the mortgage which was needed as we are first time buyers. It was a stress free experience from start to finish, and we would 100% recommend James to anyone needing mortgage advice. James has also been easy to contact and any queries were investigated and resolved very quickly"
"Matthew was brilliant, I wouldn't be in my house now without his help. I look forward to dealing with him again in five years time and I will always recommend him to anyone I hear of who's looking for a mortgage."
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